Frequently Asked Questions

We understand that you may have questions regarding our company or the Aqutonix product, and as such have put together a wide-ranging list of commonly asked questions to build trust in our product and service.


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Q: How does Aqutonix technology work?

A: Aqutonix is built upon the natural function of a cell membrane protein called aquaporin, which is responsible for absorbing and transporting water into a plant, more simply referred to as the cell waterway. Aqutonix increases a plant's natural ability to absorb water. This increased absorption rate allows crops to generate more energy during photosynthesis, and as result, the crops' yield increases. This means that crops which were supplied with Aqutonix treated water have a better absorption rate than compared to crops which were supplied with normal water. Please visit the about Aqutonix page for detailed information.

Q: What is Aquaporin?

A: Aquaporin is a cell membrane protein or the "cell waterway" which transports water between cells. It is a relatively new discovery, only being identified in 1998, and the discovery won the Nobel Prize in Chemistry in 2003. Aquaporin can only absorb water molecules one by one.

Q: What’s the difference between ionized water and Aqutonix water?

A: The Aqutonix breaks water clusters at the hydrogen bonds whereas ionized water products break the covalent bonds which then results in ionized water. The technology is different. The ionized water influences the PH level of the water whereas the Aqutonix influences the absorption rate of the water by the plant.

Q: I have heard of similar technology which has no scientific backing. Is this the same?

A: The effects of water declusterization are scientifically proven. Science institutes around the world, including Baylor University in Texas in 1996, have demonstrated the efficiency of magnetic fields changing the properties of water. Through our research, both in-house and in collaboration with universities, we have found out that electric fields provide the same benefits in a more practical and cost-effective way than existing magnetic-field solutions.

Q: Can I see a change in the water?

A: Scientifically, yes we can observe a change in the water and test its effects on crops through control studies, or measure the flow rate of Aqutonix treated water through membrane filters. With the human eye, however, no. Our customers have stated they see a difference in how the water is absorbed in the soil, with increased soil penetration and retention rates.


Q: How do I install it?

A: Aqutonix can be installed seamlessly to any existing water tank or irrigation system. In the case of using a water tank, it is possible to pre-treat the water in the tank overnight before watering the crops. An easy-to-follow manual is provided with every Aqutonix unit so that farmers can install the product with ease. 


Q: What is the machine made of?

A: Stainless steel and medical grade plastics, similar to PVC.

Q: What are the dimensions and capacity of Aqutonix?

A: There are currently two Aqutonix models with more in development to fit a variety of needs. Please visit the Aqutonix products page to learn which model is right for your needs.

Q: Are you using a filter?

A: No, there are no filters inside the machine, rather we are simply allowing the water to be absorbed by the root hairs of the crops and pass through the cell membranes more efficiently. In certified lab tests, we have shown that Aqutonix treated water can pass through a membrane 20% more efficiently, and this is how we are able to increase absorption.

Q: Where is Aqutonix produced?

A: All of our machines are currently produced in Seoul, South Korea under ISO-9001 and FCC certifications. All units meet both US and EU manufacturing standards.


Q: Where and how have you tested the machine?

A: Aqutonix has been put through several rigorously measured field and certified lab tests which have produced significant, quantifiable improvements in the quality and yield of crops. These studies have been performed by third-party labs, government-sponsored trials, and national universities. The Korean Ministry of Agriculture even subsidizes up to 75% of costs for local farmers. Please visit our Results page to view case studies and additional information.

Q: Is there any risk to my crops?

A: No. Water comes in and water comes out. As there are no added chemicals or additives, the worst case scenario is that your crops will receive water as usual. Aqutonix has been tested and proven successful on more than 20 different crops with no adverse effects.

Q: What crops can I use Aqutonix on?

A: Aqutonix is suitable for all crops! The benefits are especially noticeable with water-intensive crops, and users can expect a similar result as our test results. Over 20 different crops have been tested and we are always looking to expand our crop portfolio by testing Aqutonix with a range of crops so please contact us to learn about our trial program. Please see our results page for a complete list of crop tests.

Q: How do I know the machine is working and it is not external factors?

A: All of our tests have been conducted with strict quality control regulations in the same soil and environment, with the only change being the water. Regardless of a good year or a bad year, you can expect water savings and higher yields with Aqutonix. We are also constantly undergoing additional testing protocols with national universities, local governments, and our partners.


Q: What is dissolved oxygen (DO)?

A: DO is the amount of oxygen in water measured by parts per million (PPM). Generally, 7 ppm is the typical DO level of water. Above 9 ppm, there are well-researched benefits for plants and flowers. Aqutonix is able to boost this above 12 ppm. This is especially important for hotter climates such as California.

Q: What are the benefits of using a dissolved oxygen generator?

A: Especially in summer or warmer climates, the dissolved oxygen level of water decreases. It is well proven that higher dissolved oxygen levels increase the growth of plants. By adding a dissolved oxygen generator, Aqutonix can increase the DO level above 12 parts per million (PPM), whereas anything over 9 is substantial.

Q: How do I know the machine is running and operational?

A: Aqutonix is an electrical appliance, and as such is designed with a failsafe. Very simply, if the product is not generating electricity, it is not working. The indicators on the control panel very clearly indicate if the machine is in use or if there is a problem, indicated by a red flashing light.

Q: What happens if the machine is broken?

A: We will replace the unit free of charge if the conditions are covered under the warranty agreement as stated by the manufacturer's warranty. Simply contact your distributor or contact us directly and we will send a replacement unit and collect the faulty one. It is important to note that even in the case of a defective unit, there is no risk to your crop.


Q: What are the warranty conditions?

A: Replacements will be provided during the guarantee period of 12 months amount of time at no charge in cases of failure, damage, or manufacturer’s defect.


Q: Why don't you have many referrals?

A: As declusterized water is an emerging technology, Aqutonix is still in the adoption phase. However, we have collaborated with universities and other agencies to build scientific proof of the technology and its efficacy for agriculture. We can also share some referral contact information with you if you want to make sure of the authenticity of our claims.


Q: Since Aqutonix uses electricity, can I expect high costs due to electricity usage?

A: No. Aqutonix uses a low amount of electricity, generally less than 500 watts per hour. Even averaging 4 hours of use per day, every day, at the 2017 US national average of 10.48 cents per day equals just $4.72 per month or $56.65 per year in additional cost. The decreased water usage may even offset the electricity cost of running water pumps, leading to overall savings. Please review your current electricity usage as each case will vary.


Q: Where do I purchase the product?

A: Aqutonix is currently available through our website and selected co-ops. To find a distributor in your area or purchase a unit directly, please contact us now!

More questions?

If you have any questions or concerns which weren’t addressed by existing resources, or have interest in purchasing a product, please contact us!